Resources: Video
Showing all Video resources
CEA Video Series: Customer Value
Jul 29 2011
In this installment of the CEA Video Series, Quaero expert John Strabley whiteboards the concept of customer value. He discusses how Quaero is able to use data to help predict and increase future value of various customer segments.
CEA Video Series: Data & Data Services
May 16 2011
Matt Austin and Lisa Sousa discuss the impact of the CEA on Data & Data Services.
CEA Video Series: Introduction to the Customer Engagement Agency
Feb 8 2011
Naras Eechambadi, PhD, introduces the Customer Engagement Video Series.
Video: John Kosner, ESPN Digital Media
Jan 14 2011
View highlights from Forrester's Consumer Forum 2010
Video: CEA
Jun 17 2010
Quaero, a CSG Solution, is a leading Customer Engagement Agency - your one-stop shop for strategy, analytics, technology, marketing, and interactive services.