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| Hard Times are a Spur for Innovation |
By Naras Eechambadi, PhD, Senior Vice President and General
Manager, Quaero |
Based on what I observe with many of our clients these days, particularly the ones that are hurting the most, I wonder if, "Hard times bring forth innovation.” Clients in multiple industries seem more open to considering new ways of doing things, perhaps because the same old same old is simply not working anymore. Is it perhaps because they are so desperate, they will try anything? Having spent some time with senior marketing executives as well as general managers, I think the smart ones see an opportunity to actually use these hard times to implement ideas they have had for some time – so it may be a case of not letting a crisis go to waste. I have been very impressed by the fortitude and foresight displayed by some of our clients during these hard times.
> Read Full Article
For more insight from our experts, visit our blog InsightIQ. |
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Winning Budget Battles
By Tonya McKinney and Adam Bloom
Why is marketing the “obvious” cut? Budget has always been a battle for marketers, who struggle to both justify budget and manage budget.
Face it, budget is a scarce resource. Especially in tough economies. You’re competing with every other part of the organization for dollars.
> Read Full Article. |
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What do you think?
How is your marketing organization responding to the economy and preparing for the future? Innovation, improved tools and processes … or all of the above?

> Enter Your Opinion
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Quaero, a CSG solution, uses customer intelligence to help clients shift from traditional campaign-driven marketing to real-time, multichannel customer interaction. Quaero experts blend strategy and analytics with performance management and technology to establish dialogues that improve the customer experience while increasing overall customer value.
Headquartered in Charlotte, NC, the Quaero Solutions Group provides marketing services to category-leading clients within the Financial Services, Pharmaceutical/Healthcare, Travel and Leisure, Media, Consumer and High Tech industries. For more information, call 1-877-570-2199 or visit quaero.csgsystems.com. |
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877.570.2199 ext. 5050
Copyright 2009 CSG Systems.
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