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Client: Global Leader in Medical Devices
A global leader in diagnostic medical devices significantly increased customer acquisition - from 2M to 3.5M records in three years - and generated tremendous cost savings with Quaero's database and IVR solutions.
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This major provider of call services uses real-time analytics to reduce bad debt and improve the customer experience.
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Life Sciences Company Retools End Customer Experience
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A Leading Technology Company gets a handle on customer intelligence and learns how to leverage this valuable information for long-term strategic advantage.
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Client: Elderhostel
A travel organization partners with CSG’s Quaero to improve customer insights, reduce costs, and deliver higher returns on marketing programs.
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A leading multinational, interactive media and entertainment company sought to leverage its customer data to gain marketing insights, enhance targeting capabilities and improve online advertising effectiveness and revenue.
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Client: Financial Services
A Financial Services firm improves customer insights and increases revenue by creating an integrated approach to customer value.
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Client: Thomson West
Thomson West, the foremost provider of integrated information solutions to the American legal market, has embarked on a far-reaching initiative to strengthen customer relationships and value. These wider goals are reflected in the actions and accomplishments of the company’s Response Marketing Group.
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Client: Blue Cross/Blue Shield of Illinois
With Detailed Marketing Audit, Process Mapping and Process Definition, BCBSIL Consumer Markets has better control of their marketing with Quaero,a CSG Solution.
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A large pharmaceutical organization realizes both cost savings and efficiency gains through Marketing Resource Management (MRM).
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A Unifying Marketing Strategy Enables Cross Channel Marketing for a Large Financial Institution.
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Insurance Company Understands Customers, Crafts Roadmap for Success.
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