Blog: customer-related metrics
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Getting the Most Out of Your Business Metrics
5/20/10Continue ReadingThe Data Warehousing Institute (TDWI) is one of my favorite informational database sites. They publish an extensive library of data warehousing and business information (BI) related articles covering a variety of topics. Wayne Eckerson writes a particularly interesting weekly blog called, "Wayne's World". Wayne focuses his blog on BI and analytics (sorry, not the 90's comedy film!). I found his post in April 2010, 12 Characteristics of Effective Metrics, to be a very accurate assessment of how companies can get the most out of their business metrics.
