Blog Posts By: Jay Keating

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Evaluating Infrastructure Delivery Options - Post 2 (Cloud)

Sep 14 2009

In my last post, I wrote about Collocation and Fully Managed IT infrastructure delivery options, and what each means in general terms. In short, these two delivery options give companies varying amounts of control and responsibility over their IT infrastructure.

In this post, I'm going to focus on Cloud Computing. I'm sure you've heard the term Cloud Computing, but do you know if it's right for your organization? Here at CSG's Quaero, we've seen an increase in non-techno-centric companies wanting to focus less on the details of their technical infrastructure and more on the output of it. For these clients, Cloud Computing can be an attractive delivery model.

Evaluating Infrastructure Delivery Options

Aug 19 2009

Have you ever been inside a large data center? Spinning hard drives, blinking LEDs and network cables can be quite impressive when you're surrounded by thousands of them, but that image quickly fades for most non-IT staff when they leave the raised floor. In reality, aside from an occasional techno-buzz we might get from a new gadget or application, the value of computing for most business people tends to be in the information, not in the data center. That said, evaluating infrastructure delivery options for your mission critical applications is an important process; let's spend a few minutes thinking about the options.

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Jay Keating
Executive Director, Client Delivery

Jay is responsible for our Client Delivery organization which includes the design, implementation and production management components of our marketing operations solutions. His team deploys and manages the marketing data warehouses, campaign management software and business intelligence tools our clients require. As a veteran delivery team leader with over 15 years of experience in IT consulting and data center operations management, Jay focuses on optimizing the Quaero client experience through industry standard processes and platform management tools.

Prior to joining Quaero, Jay was Vice President of Managed Services at NaviSite where he was responsible for a global team of solution architects and delivery professionals. During his tenure, he was accountable for operational and client satisfaction metrics that reached beyond standard contractual SLA’s, and created fully aligned client teams focused on well understood client defined success criteria.

Jay has also held infrastructure management, technical consulting and platform engineering roles at Surebridge, ManagedOps, and The Taylor Group. While in these roles, Jay focused on redefining delivery capabilities through the use of cloud-based, thin-client and virtualization enabled technologies.

Jay holds technical certifications as a Microsoft Certified Systems Engineer, I.T.I.L Service Management, and also served in the U.S. Army Reserves as an Information Systems Sergeant.