Quaero's 2012 Webinar Recap
Last year, I wrote a blog post reflecting on our webinars throughout the year. So, in keeping with this now annual tradition, I wanted to recap our 2012 content as well. We were able to generate some fantastic webinars featuring Quaero experts along with guest panelists from Forrester Research, Inc. and Neolane. Here are the 4 webinars from 2012, if you haven’t yet gotten a chance, please view them at your leisure!
Customer Intelligence in Action: 5 Steps to Growing Customer Value
In this webinar, Forrester Research Senior Analyst Fatemeh Khatibloo and Quaero's Niall Budds discuss issues surrounding the complex customer intelligence landscape in today's data driven economy.
Customer Contact Strategy: Beyond Just Marketing
In this webinar, join Quaero's Susan Connors and Neolane's Kristin Hambelton as they discuss how to build effective customer contact and fatigue management strategies that leverage all channels and touchpoints. You will learn how to provide relevance to your customers through each interaction.
Webinar Demonstration: ValueWatcher
Until now, even basic customer information has been available only to a few people with advanced software tools and skills, or in special reports run by IT.
Now that has changed with Quaero's ValueWatcher, the customer visualization tool that puts customer data in the hands of any business person who needs it - to explore and analyze, derive insights, drive marketing campaigns and enhance decision-making. Note: This is a promotional piece for a Quaero product.
Audience Targeting: How to Take it to the Next Level
In this final webinar, join guest speaker Joanna O'Connell, Principal Analyst, Forrester Research and Julie Baker, VP, Media Solutions, Quaero, a CSG Solution and learn about the latest audience targeting strategies - and how to use them to optimize results over time.
For all of our webinar replays, you can always visit the 'Resources' section of our website. Please comment below, let me know what you liked, what you didn't like, and what topics you hope to see in 2013!
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