Team

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Naras Eechambadi, PhD

Senior Vice President and General Manager, Quaero

Naras Eechambadi joined CSG in December of 2008 as part of CSG's acquisition of Quaero, a customer engagement agency that helps its clients use customer insight to increase customer engagement, loyalty and value. …

Susan Connors

Vice President, Client Engagement

Susan Connors brings 20 plus years of database marketing experience to her position as vice president of client engagement for Quaero, a CSG Solution. In her role, Susan is responsible for the client engagement management and strategic…

Michelle Boockoff-Bajdek

Executive Director, Client Acquisition & Marketing

Michelle Boockoff-Bajdek (BB) brings almost 20 years of high-tech marketing and marketing services experience to her position as executive director of client acquisition and marketing for Quaero, a CSG Solution. In her role, Michelle is…

Jay Keating

Executive Director, Client Delivery

Jay is responsible for our Client Delivery organization which includes the design, implementation and production management components of our marketing operations solutions. His team deploys and manages the marketing data…

Dan Smith

Chief Architect

Dan is a seasoned technical architect with almost 25 years of experience designing, developing and delivering innovative software and hardware systems.In his role as Chief Architect at Quaero, Dan is responsible for the architectural integrity of…

Robert Bales

Executive Director, Finance

Robert manages daily operations, financial operations, treasury management and legal development/review for the Quaero Solutions Group. He is a certified public accountant with a diverse accounting and operations background. From 1996…