Team

CSG’s Quaero is a leading marketing solutions provider with a simple but powerful focus: using customer insights and strategy to drive business decisions. We help our clients look beyond marketing to all the ways in which they interact with customers — from internal operations to sales and service.

• Naras Eechambadi, PhD

  

  Senior Vice President and General Manager, Quaero

  Naras Eechambadi joined CSG in December of 2008 as part of CSG's acquisition of Quaero, a customer engagement agency that helps its clients use customer insight to increase customer engagement, loyalty and value. Today, Eechambadi is responsible for all aspects of Quaero's…

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• Susan Connors

  

  Vice President, Client Engagement

  Susan Connors brings 20 plus years of database marketing experience to her position as vice president of client engagement for Quaero, a CSG Solution. In her role, Susan is responsible for the client engagement management and strategic consulting services for the company. Prior…

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• Michelle Boockoff-Bajdek

  

  Vice President, Consulting Services

  Michelle Boockoff-Bajdek (BB) brings almost 20 years of technology marketing and marketing services experience to her position as vice president of consulting services for Quaero, a CSG Solution. In her role, Michelle is responsible for Quaero's new business development,…

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• Julie Baker

  

  Vice President, Client Management

  Julie Phillips Baker has sixteen years of marketing operations experience, specializing in growth strategies and management for consumer and online businesses. As a leader on the Client Management team at Quaero, Julie is dedicated to helping her clients cultivate profitable,…

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• Dan Smith

  

  Chief Architect

  Dan is a seasoned technical architect with almost 25 years of experience designing, developing and delivering innovative software and hardware systems. In his role as Chief Architect at Quaero, Dan is responsible for the architectural integrity of Quaero’s Intelligent Engagement…

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• Robert Bales

  

  Vice President, Finance

  Robert manages daily operations, financial operations, treasury management and legal development/review for the Quaero Solutions Group. He is a certified public accountant with a diverse accounting and operations background. From 1996 through 2003, Robert was head of operations…

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