News

• Avoiding Intrusiveness in the Age of Big Data

  Posted on: 4/16/12
  Featuring Quaero's Dan Smith and Michelle BB, this 1:1 article shares the seven ways companies can ensure that Big Data doesn’t turn them into Big Brother.
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• How Can B2B Marketers Adjust Email Strategy & Execution to Account for Smartphone Users?

  Posted on: 2/16/12
  This article, authored by Michelle Boockoff-Bajdek and featured in B-to-B Magazine, discusses the ever-prevailing issue of smartphone adoption. In it, she speaks to various ways that B2B marketers can adapt to the growing smartphone trend, and can design email strategies that are more suited toward mobile technology.
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• Weighing the Facts: Is QR Code Marketing Worthwhile?

  Posted on: 2/13/12
  This article, authored by Sakina Walsh and featured in MediaPost, discusses the unproven yet promising quick-response marketing technology. In it, Walsh addresses some of the common hesitations surrounding QR Code use and weighs them against the potential value that they can provide to marketers.
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• Leveraging Big Data for Customer Engagement

  Posted on: 1/30/12
  This article, authored by Dan Smith and featured in Chief Marketer, discusses how organizations can leverage big data to better engage their various customer segments. Featured are various technology solutions that can assist this process, as well as steps to begin tackling the problem of "Big Data."
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• Understand Customer Value First and Lasting Brand Loyalty Will Follow

  Posted on: 1/27/12
  This article, featured in EM+C, discusses steps to creating greater customer value. In it, readers will learn ways to generate customer value and transition that into brand loyalty.
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• Quaero's Roman Lenzen Featured in 1:1 Media Article on Online Analytics

  Posted on: 1/18/12
  Quaero's Roman Lenzen was recently featured in a 1:1 Media Article entitled, "4 Online Metrics for More Effective Marketing." The article focused on issues such as: Determining bounce rates, replaying the customer online journey, measuring campaign attribution, and tracking social media impact.
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• Quaero's Susan Connors Featured in 1:1 Media Article on Multichannel Customer Service

  Posted on: 11/28/11
  Quaero's Susan Connors was recently featured in a 1:1 Media article entitled, "The 5 Musts for Optimizing Multichannel Customer Service. The article focused on the changing customer experience, and how to ensure that you are delivering a consistent customer experience across all of the various channels where your customers' interact with you.
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• Quaero's Julie Baker Featured in 1:1 Media Article on Mobile Analytics

  Posted on: 11/21/11
  Quaero's Julie Baker was recently featured in a 1:1 Media Article entitled, "The Mobile Channel is a Wellspring of Customer Data." The article focuses on consumers' rapid adoption of smartphones and tablets, and how this adoption presents an opportunity for marketers to harness the power of mobile data.
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• Why Generating Leads is Not Enough

  Posted on: 11/17/11
  The article, featured in MarketingProfs today discusses the evolution of B2B Marketing. In it, readers will learn the steps you must take to ensure your B2B strategy evolves to maximize sales; and
  the importance of customer data, content marketing, and multichannel marketing.
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• Quaero's Ahmer Inam featured in 1:1 Media Online Article

  Posted on: 10/25/11
  Quaero's Senior Manager of Analytics, Ahmer Inam, was recently featured in the 1:1 Media Online article entitled: "Transforming Big Data Into Big Opportunities." The article focuses on the road blocks that Big Data presents to the marketing organization, and identifies ways that marketers can create a holistic view of their customer.
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• Press Release: CSG Systems and Intec Telecom Now CSG International

  Posted on: 6/27/11
  ENGLEWOOD, Colo. (6/27/2011) CSG Systems International, Inc. (NASDAQ:CSGS), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, announced today that it will be known as CSG Systems International. The new name signifies the brand integration of CSG with Intec Telecom, which CSG acquired in late 2010.
  
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• Forrester Research Case Study: ESPN Drives Fan Value Through Customer Intelligence

  Posted on: 3/9/11
  Enjoy complimentary access to the Forrester Research case study written by principal analyst, David Frankland.
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• Media Alert: Susan Connors Joins Quaero as Vice President of Client Engagement

  Posted on: 2/28/11
  Charlotte, NC – February 28, 2011 – Quaero, CSG Systems’ (NASDAQ: CSGS) leading customer engagement agency, today announced it has appointed Susan Connors to Vice President of Client Engagement where she will provide executive leadership and oversee both client engagement and strategic marketing services for the company. The appointment aligns with Quaero’s focus on continuing to provide exceptional client service as it expands its footprint in key vertical markets.
  
  
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• ESPN's John Kosner: "You are what your record says you are"

  Posted on: 2/28/11
  Forrester Consumer Forum video featuring ESPN's John Kosner
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• Independent Research Firm Includes Quaero in US Database Marketing Service Providers Q1 2011 Report

  Posted on: 1/13/11
  Independent Research Firm Includes Quaero in US Database Marketing Service Providers Q1 2011 Report
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• Intec Announces New Charging and Policy Solution

  Posted on: 1/11/11
  Intec Advances Monetization of Real-Time Services with New Integrated Charging and Policy Solution
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• CSG Systems to Hold Fourth Quarter and Year End 2010 Earnings Conference Call

  Posted on: 1/4/11
  CSG Systems to Hold Fourth Quarter and Year End 2010 Earnings Conference Call
  
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• CSG Systems Completes Acquisition of Intec Telecom

  Posted on: 11/30/10
  Creates Global Leader in Business Support Systems
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• Sales & Marketing Management: Capitalizing on the Massive Shift to Online Advertising Spend

  Posted on: 11/11/10
  Who is best poised to tap into that revenue?
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• CSG Systems Reports Results for Third Quarter 2010

  Posted on: 10/26/10
  Company Continues to Execute: Strong Organic Revenue Growth & Operational Performance
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• 1to1 Media: Onboarding: An Often Overlooked Customer Value Driver

  Posted on: 10/22/10
  Customer Onboarding Treatments Help to Ensure Long-Term Customer Value
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• CSG Systems to Hold Third Quarter 2010 Earnings Conference Call

  Posted on: 10/1/10
  CSG Systems to Hold Third Quarter 2010 Earnings Conference Call
  
  
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• CSG Systems to Hold Conference Call Regarding Proposed Acquisition of UK-Based Intec Telecom Systems

  Posted on: 9/24/10
  CSG Systems invites you to participate in a conference call on Friday, September 24, 2010 at 10:00 a.m. Eastern Time to discuss the company's proposed acquisition of Intec Telecom Systems.
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• CSG Systems Announces an Agreement to Acquire Intec Telecom

  Posted on: 9/24/10
  CSG Systems is pleased to announce that it has reached an agreement to acquire Intec Telecom, a United Kingdom-based international provider of Business Support Systems (BSS) software serving 60% of the world's top 100 communications service providers, including leaders in fixed, mobile and next-generation networks.
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• CSG Systems Named to Prestigious InformationWeek 500 List

  Posted on: 9/21/10
  InformationWeek Honors CSG Systems as One of the Top Technology Innovators across America
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